PRIVACY POLICY

This Privacy Policy explains how Tyre Rescue on Wheels Ltd ("we", "us", or "our"), operating from 63 The Green, Southall, UB2 4AR, West London, United Kingdom, collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our website or contact us for mobile tyre services, we collect:

• Contact details: Name, phone number, email address, vehicle registration, and fitting location/postcode.
• Enquiry details: Vehicle make/model, tyre sizes, quantity, and emergency status.
• Uploaded media: Photos of damaged tyres, rims, or locking wheel nuts submitted for technical assessment.
• Technical data: IP address, browser type, device information, and website analytics.

2. How We Use Your Data

We process your personal data solely for the following lawful business purposes:

• Dispatching mobile tyre fitting vans and technicians to your requested location.
• Providing accurate quotes via telephone, SMS, or WhatsApp.
• Processing commercial VAT invoices and service receipts.
• Fulfilling statutory UK legal, tax, and accounting requirements.

3. Data Retention & Security

Lead submission data is retained only for as long as necessary to complete your mobile tyre service or satisfy legal accounting requirements. We implement appropriate technical safeguards to prevent unauthorized access.

4. Your Data Rights

Under UK GDPR, you have the right to request access to, rectification of, or erasure of your personal data held by Tyre Rescue on Wheels Ltd. To exercise your rights, contact us at info@tyrerescueonwheels.co.uk or 07340 084756.